Transactional Direct Mail Services
Transactional direct mail is mail sent by a business or mailing houses. Transactional mail can be sent out on behalf of your customers, via mailing companies, and completes a transaction with a paper trail. Transactional direct mail is a broad term, covering a huge range of formats. The essential focus of transactional direct mail services is to provide a one-on-one automatically generated communication with an individual – your consumer, for example. The direct mailing can convey necessary information on their membership to your business, changes in service or legal requirements etc.
Secure Mailing House
At WDM, we offer exceptional and secure transactional mail services. We work to ISO27001 quality standards for mail matched, secure data production, driven by a file-based audit and oversight system that uses 2d barcode technology to read in, and read out each direct mail item. This allows complete direct mail reporting.
15 Common uses of Transactional Direct Mail
For more information on the common uses of transactional mail and the benefits of outsourcing to mailing houses – you can read more here.
- Order Receipts
- Customer Thank You
- Account Statements
- Debt or Loan Collection Letters
- Renewal Letters and Cycles
- Account Changes
- Changes to Terms and Conditions and Customer/Business Agreements
- Account and Membership Preferences
- Welcome Packs for New Sign Ups or Customers
- Application Forms and Letters of Authority
- Confirmation of Details
- Access or Pin Numbers
- Physical Items
- Duty of Care
Transactional Mail Production and Automation
At WDM, we have experience in providing transactional mail and B2B direct mail for a number of large clients. As an advantage to working with our mailing house, we automate the sorting of data, printing, folding and enclosing to improve processes and increase turnaround. We use predetermined and audited rules for the PAF validation of data, data processing and the segmentation of data – allowing you to personalise your direct mail. Our printing processes for transactional mail are regularly maintained and are fast and efficient, also able to provide a full audit trail.
We can maintain high volume continuous transactional direct mail, across both digital printing and laser machinery. Our direct mail fulfilment envelope capabilities also use intelligent enclosing technology.
Transactional Mail Account and Campaign Management
As a UK mailing house, we strive to offer the best possible service and ensure your direct mail campaign is effective. As such, we provide a dedicated team of transactional mail account managers. The team have experience in working with many customers and the transactional mail process and will aid in delivering projects on time and on budget, with accuracy and complete transparency.
For more information on the print and mail services we offer at Washington Direct Mail, submit your details in the contact form below.