Washington Direct Mail Limited (WDM) Terms and conditions for the supply of goods and services

The Customer has contracted with the Supplier, under these terms and conditions, for the supply of goods and services for purposes of the Supplier being a mailing house.

The following definitions and rules of interpretation apply in this agreement.


Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.

Commencement Date: has the meaning given in Clause 3.2

Conditions: these terms and conditions as amended from time to time in accordance with Clause 18.8.

Contract: the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions.

Customer: the person or firm who purchases the Goods and/or Services from the Supplier.

Data Protection Legislation: the UK Data Protection Legislation and (for so long as and to the extent that the law of the European Union has legal effect in the UK) the GDPR and any other directly applicable European Union regulation relating to privacy.

Delivery Location: has the meaning given in Clause 5.1.

Force Majeure Event: has the meaning given to it in Clause 17.

GDPR: General Data Protection Regulation ((EU) 2016/679).

Goods: the goods (or any part of them) set out in the Order.

Goods Specification: any specification for the Goods and Services, including any relevant plans or drawings, that is agreed in writing by the Customer and the Supplier at Schedule 1.

Intellectual Property Rights: patents, utility models, rights to inventions, copyright and [neighbouring and] related rights, moral rights, trademarks and service marks, business names and domain names, rights in get‐up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know‐how [and trade secrets]), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Order: the Customer’s order for the supply of Goods and/or Services, as set out in the Customer’s purchase order form at Schedule 1 or supplied and agreed by email.

Services: the services supplied by the Supplier to the Customer as set out in the Good Specification.

Supplier: Washington Direct Mail Limited registered in England and Wales with company number [01776775].

Supplier Materials: means any materials or goods that is owned by the Supplier or in their control.

[UK Data Protection Legislation: any data protection legislation from time to time in force in the UK including the Data Protection Act 1998 or 2018 or any successor legislation.]

2.2 Interpretation:
(a) A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
(b) A reference to a party includes its personal representatives, successors and permitted assigns.
(c) A reference to a statute or statutory provision is a reference to it as amended or re‐enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.
(d) Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition,
phrase or term preceding those terms.
(e) A reference to writing or written includes fax and email.

3.1 The Order constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Conditions.
3.2 The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
3.3 Any samples, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained in the Supplier’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Services and/or Goods described in them. They shall not form part of the Contract or have any contractual force.
3.4 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
3.5 Any quotation given by the Supplier shall not constitute an offer, and is only valid for a period of 30 Business Days from its date of issue.
3.6 All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified.

4.1 The Goods are described in the Goods Specification.
4.2 The Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties
and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by the Supplier arising out of or in connection with any claim made against the Supplier for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the Supplier’s use of the Goods Specification. This Clause 4.2 shall survive termination of the Contract.
4.3 The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirement, and the Supplier shall notify the Customer in any such event.

5.1 The Supplier shall deliver the Goods to the location set out in the Order, where applicable, or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready.
5.2 Where the Supplier is to conduct delivery at multiple locations it will be under no obligation to specify the exact locations of delivery so long as the Customer has been provided with the Goods Specification.
5.3 Delivery of the Goods shall be completed on the completion of unloading of the Goods at the Delivery Location or in compliance with clause 5.2.
5.4 Any dates quoted for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure
Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
5.5 Where the Customer is supply to the Supplier with goods, materials, information or anything else in order for the Supplier to give effect to the contract then for the delivery of those materials time will be of the essence.
5.6 If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions for the Goods or any relevant instruction related to the supply of the Goods.
5.7 If the Supplier delivers up to and including 5% more or less than the quantity of Goods ordered, the Customer may not reject them, but on receipt of notice from the Customer that the wrong quantity of Goods was delivered, the Supplier shall make a pro rata adjustment to the invoice for the Goods.
5.8 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

6.1 The Supplier warrants that on delivery the Goods shall:
6.1.1 conform with their description as stated in the Goods Specification;
6.1.2 be free from material defects in design, material and workmanship; and
6.1.3 be fit for any purpose held out by the Supplier
6.2 Subject to Clause 6.3, the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full if:
6.2.1 the Customer gives notice in writing during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in Clause 6.1;
6.2.2 the Supplier is given a reasonable opportunity of examining such Goods; and
6.2.3 the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost.
6.3 Supplier shall not be liable for the Goods’ failure to comply with the warranty in Clause 6.1 if:
6.3.1 the Customer makes any further use of such Goods after giving a notice in accordance with Clause 5.2;
6.3.2 the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice;
6.3.3 the defect arises as a result of the Supplier following any drawing, design or Goods Specification supplied by the Customer;
6.3.4 the Customer alters or repairs such Goods without the written consent of the Supplier;
6.3.5 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions; or
6.3.6 the Goods differ from the Goods Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards.
6.4 Except as provided in this Clause 6, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in Clause 6.1.
6.5 The terms of these Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

7.1 The risk in the Goods shall pass to the Customer on completion of delivery.
7.2 Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums.
7.3 Until title to the Goods has passed to the Customer, the Customer shall:
7.3.1 store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;
7.3.2 not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
7.3.3 maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Supplier’s behalf from the date of delivery;
7.3.4 notify the Supplier immediately if it becomes subject to any of the events listed in clause 15.2.1 to clause 15.2.4; and
7.3.5 give the Supplier such information relating to the Goods as the Supplier may require from time to time.
7.4 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 15.2.1 to clause 15.2.4, then, without limiting any other right or remedy the Supplier may have:
7.4.1 the Customer’s right to resell Goods or use them in the ordinary course of its business ceases immediately; and
7.4.2 the Supplier may at any time:
(a) require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and
(b) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

8.1 The Supplier shall supply the Services to the Customer in accordance with the Goods Specification all material respects.
8.2 The Supplier shall use all reasonable endeavours to meet any performance dates for the Services but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.
8.3 The Supplier reserves the right to amend the Goods Specification necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
8.4 The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.

9.1 The Customer shall:
9.1.1 ensure that the terms of the Order and any information it provides in the Goods Specification are complete and accurate;
9.1.2 co‐operate with the Supplier in all matters relating to the Services;
9.1.3 provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer’s premises, office accommodation and other facilities as reasonably required by the Supplier to provide the Services;
9.1.4 provide the Supplier with such information as the Supplier may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects;
9.1.5 obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;
9.1.6 comply with all applicable laws, including health and safety laws;
9.1.7 comply with any additional obligations as set out in the Goods Specification.
9.2 The Customer may elect to provide its own materials for the purposes of creation of the goods. In those circumstances materials supplied should be of the kind and quality specified in the Goods Specification and in accordance with clause 9.12 herein.
9.3 If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
9.3.1 without limiting or affecting any other right or remedy available to it, the Supplier shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;
9.3.2 the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations as set out in this Clause 9.2; and
9.3.3 the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
9.4 The Customer shall provide the Supplier with a copy of all advertising material or other material intended to be enclosed with any material prepared by the Supplier;
9.5 ensure that all information or materials provided by it complies with all applicable statutory requirements and with the codes of practice of the appropriate supervisory bodies including, but not limited to, the British Codes of Advertising, Sales Promotion and Direct Marketing (Cap code); and the Direct Marketing Association’s Code of Practice;
9.6 ensure that any consumer mailing addresses provided to the Supplier are cleaned against the Mailing Preference Service (MPS) files, unless it is agreed that this will be carried out by the Supplier. If the recipients on a mailing list have opted in to receive correspondence from the Customer, it is not necessary to clean the list against the MPS files.
9.7 The Customer shall indemnify the Supplier against all costs, claims, liabilities, penalties and expenses which the Supplier may incur by reason of its’ work being illegal, unlawful, infringing on copyright, trademark or other intellectual or other proprietary rights of any third party or is defamatory, obscene or the distribution of which may infringe postal or other regulations or which is in breach of any trade description or other legislation.
9.8 any computer data supplied to the Supplier is clean, unadulterated, capable of being read and processed and does not contain any computer viruses. In the event of the computer data supplied being corrupt, the Supplier shall either require the Customer to supply clean unadulterated data which does not contain any computer viruses or decontaminate the data itself but at the Customer’s expense.
9.9 all data/information supplied to the Supplier are completely unambiguous with regard to their format. A specification of the formats of the data supplied and instructions for interpretation must be provided in writing.
9.10 The Supplier have the right upon request from the body administering the Quality Standard in Mail Production (QMP) or any successor accreditation scheme, to supply that body with samples of any mailings relating to the contract.
9.11 At the completion of the Services, remove any of its materials which are in the Supplier’s possession. Any of the Customer’s materials which remain in the Supplier’s possession after 14 calendar days from the completion of any order will be subject to storage charges. The Supplier reserves the right to destroy or dispose of all such materials at the Customer’s cost not less than 14 calendar days after written notice to that effect is given to the Customer.
9.12 The Customer shall be responsible for ensuring that any materials supplied by it or on its behalf to the Supplier:
9.12.1 conform to specifications in the quotation and Royal Mail’s, or any other carriers as appropriate, requirements;
9.12.2 are supplied punctually;
9.12.3 are accompanied by a delivery advice note stating the quantity and description of the materials supplied;
9.12.4 are delivered on pallets, boxed, packed and supplied in such a way as to withstand normal storage and handling;
9.12.5 are sufficient to enable the Supplier to deliver the correct quantity of any printing or reproductive work ordered allowing for normal wastage and spoilage.

10.1 The price for Goods shall be the price set out in the Order
10.2 The Supplier reserves the right to:
10.2.1 increase the charges for the Services;
10.2.2 increase the price of the Goods, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Goods to the Supplier that is due to:
(a) any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
(b) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Goods Specification; or
(c) any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods.
10.2.3 In respect of the Order, the Supplier shall invoice the Customer on or at any time after completion of delivery or by way of interim payments should it be agreed by both parties.
10.2.4 The Customer shall pay each invoice submitted by the Supplier:
(a) within 30 days of the date of the invoice, unless otherwise agreed in writing;
(b) in full and in cleared funds to a bank account nominated in writing by the Supplier, and time for payment shall be of the essence of the Contract.
10.3 The cost of the collection and delivery of the Client’s goods or materials is not included within the quotation and where this is carried out by the Supplier for the Customer it will be charged, at the discretion of the Supplier, as an extra.
10.4 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services or Goods at the same time as payment is due for the supply of the Services or Goods.
10.5 If the Customer fails to make a payment due to the Supplier under the Contract by the due date, then, without limiting the Supplier’s remedies under these conditions. the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this Clause will accrue each day at 5% a year above the Bank of England’s base rate from time to time, but at 5% a year for any period when that base rate is below 0%.
10.6 All amounts due under the Contract shall be paid in full without any set‐off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
10.7 Where the Supplier is left to make decisions regarding the Goods or Services and the Customer wishes to make changes to the contract then the Customer shall be charged on a time and material basis.
10.8 Where the Supplier is to use its own postal account for payment, the Customer must credit the Supplier with the correct postage fee 48 hours in advance of the mailing beginning.

11.1 All Intellectual Property Rights in or arising out of or in connection with the Services (other than Intellectual Property Rights in any materials provided by the Customer) shall be owned by the Supplier.
11.2 The Supplier grants to the Customer, or shall procure the direct grant to the Customer of, a fully paid‐up, worldwide, non‐exclusive, royalty‐free perpetual and irrevocable licence to copy and modify the Goods (excluding materials provided by the Customer) for the purpose of receiving and using the Services.
11.3 The Customer shall not sub‐license, assign or otherwise transfer the rights granted by Clause 11.2.
11.4 The Customer grants the Supplier a fully paid‐up, non‐exclusive, royalty‐free non‐transferable licence to copy and modify any materials provided by the Customer to the Supplier for the term of the Contract for the purpose of providing the Services to the Customer.
11.5 The customer shall indemnify the Supplier and its agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the Goods by the Suppliers, infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.

12.1 Both parties will comply with all applicable requirements of the Data Protection Legislation. This Clause 12 is in addition to, and does not relieve, remove or replace, a party’s obligations under the Data Protection Legislation.
12.2 The parties acknowledge that for the purposes of the Data Protection Legislation, the Customer is the data controller and the Supplier is the data processor (where Data Controller and Data Processor have the meanings as defined in the Data Protection Legislation).
12.3 Without prejudice to the generality of Clause 12.1, the Customer will ensure that it has all necessary appropriate consents, notices and systems to comply with the Data Protection Legislation and to enable lawful the transfer of the Personal Data (as defined in the Data Protection Legislation) to the Supplier for the duration and purposes of the Contract.
12.4 Without prejudice to the generality of Clause 12.1, the Supplier shall, in relation to any Personal Data processed in connection with the performance by the Supplier of its obligations under the Contract:
12.4.1 process that Personal Data only on the written instructions of the Customer unless the Supplier is required by Applicable Laws to otherwise process that Personal Data. Where the Supplier is relying on laws of a member of the European Union or European Union law as the basis for processing Personal Data, the Supplier shall promptly notify the Customer of this before performing the processing required by the Applicable Laws unless those Applicable Laws prohibit the Supplier from so notifying the Customer.
12.4.2 ensure that it has in place appropriate technical and organisational measures, reviewed and approved by the Customer, to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);
12.4.3 ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential; and
12.4.4 not transfer any Personal Data outside of the European Economic Area unless the prior written consent of the Customer has been obtained and the following conditions are fulfilled:
(a) the Customer or the Supplier has provided appropriate safeguards in relation to the transfer;
(b) the Data Subject (as defined in the Data Protection Legislation) has enforceable rights and effective legal remedies;
(c) the Supplier complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred; and
(d) the Supplier complies with reasonable instructions notified to it in advance by the Customer with respect to the processing of the Personal Data;
12.4.5 assist the Customer, at the Customer’s cost, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;
12.4.6 but will hold all Personal Data and copies thereof until the end of the next calendar month, after the completion of the Services unless required by Applicable Law to store Personal Data thereafter.
12.5 The Customer consents to the Supplier appointing a third‐party processor of Personal Data under the Contract. The Supplier confirms that it will enter into a written agreement with any third party processor, which incorporates terms which are substantially similar to those set out in this clause 12.

13.1 The Supplier shall ensure that each of its employees has signed a confidentiality agreement in respect of the Customer’s data.
13.2 Each party undertakes that it shall not at any time during the Contract, and for a period of 6 months after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by Clause 13.3.
13.3 Each party may disclose the other party’s confidential information:
13.3.1 to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this Clause 13; and
13.3.2 as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
13.4 Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.

14.1 Nothing in the Contract limits any liability which cannot legally be limited, including but not limited to liability for:
14.1.1 death or personal injury caused by negligence; and
14.1.2 fraud or fraudulent misrepresentation.
14.2 Subject to Clause 14.1, the Supplier’s total liability to the Customer shall not exceed the price of the Goods Specification. The Supplier’s total liability includes liability in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract.
14.3 The Supplier shall not be held liable for the following:
14.3.1 Loss of profits.
14.3.2 Loss of sales or business.
14.3.3 Loss of agreements or contracts.
14.3.4 Loss of anticipated savings.
14.3.5 Loss of use or corruption of software, data or information.
14.3.6 Loss of or damage to goodwill.
14.3.7 Indirect or consequential loss.
14.4 Unless the Customer notifies the Supplier that it intends to make a claim in respect of an event within the notice period, the Supplier shall have no liability for that event. The notice period for an event shall start on the day on which the Customer became, or ought reasonably to have become, aware of the event having occurred shall expire 2 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.
14.5 The Supplier may send drafts or proofs to the Customer for approval. Where no comment is given by the Customer and received by the Supplier, the Supplier will not be liable for any subsequent errors arising from the contract.
14.6 If the Customer does not comply with clause 10.8 the Supplier has the right to withhold carrying out the Goods Specification and will not be held liable for any consequence arising out of the Customer’s non‐compliance.
14.7 All reasonable efforts shall be made to obtain the best possible colour reproduction, but variation is inherent in the print process and it is understood and accepted as reasonable that, the Supplier shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter (whether printed by the Supplier, reseller or other party) or any other materials supplied by the customer and the printed article the subject of the customer’s order.
14.8 All materials supplied by on or behalf of the Customer are at the Customer’s risk whilst on the Supplier’s premises or in transit to such premises. The Customer is responsible for arranging adequate insurance cover for those materials unless arrangements have been made to the contrary.
14.9 This clause shall survive termination of the Contract.

15.1 Without affecting any other right or remedy available to it, either party may terminate the Contract by giving the other party not less than 14 days written notice.
15.2 Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:
15.2.1 the other party commits a material breach of its obligations under the Contract;
15.2.2 the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;
15.2.3 the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or
15.2.4 the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.
15.3 Without affecting any other right or remedy available to it, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if:
15.3.1 the Customer fails to pay any amount due under the Contract on the due date for payment; or
15.3.2 there is a change of control of the Customer.
15.4 Without affecting any other right or remedy available to it, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier if the Customer fails to pay any amount due under the Contract on the due date for payment, the Customer becomes subject to any of the events listed in this clause or the Supplier reasonably believes that the Customer is about to become subject to any of them.

16.1 On termination of the Contract:
16.1.1 the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest and, in respect of Services and Goods supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
16.1.2 the Customer shall return all of the Supplier Materials or Goods which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer’s premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract.
16.2 Termination or expiry of the Contract shall not affect any rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.
16.3 Any provision of the Contract that expressly or by implication is intended to have effect after termination or expiry shall continue in full force and effect.

Neither party shall be in breach of the Contract nor liable for delay in performing or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control.

18.1 Assignment and other dealings
18.1.1 The Supplier may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract.
18.1.2 The Customer shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of the Supplier.
18.2 Notices.
18.2.1 Any notice or other communication given to a party under or in connection with this agreement shall be in writing and shall be:
(a) delivered by hand or by pre‐paid first‐class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or
(b) sent by fax to its main fax number or sent by email
(c) to the Supplier’s registered office
18.2.2 Any notice or communication shall be deemed to have been received:
(a) If delivered by hand, on signature of a delivery receipt;
(b) if sent by pre‐paid first‐class post or other next working day delivery service, at 9.00 am on the second Business Day after posting.
18.2.3 This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution.
18.3 Severance. If any provision or part‐provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part‐provision shall be deemed deleted. Any modification to or deletion of a provision or part‐provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
18.4 Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
18.5 No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute either party the agent of the other, or authorise either party to make or enter into any commitments for or on behalf of the other party.
18.6 Entire agreement.
18.6.1 The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
18.6.2 Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation [or negligent misrepresentation] based on any statement in the Contract.
18.7 Third Party rights.
18.7.1 Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
18.7.2 The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person
18.8 Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is agreed in writing and signed by the parties (or their authorised representatives).
18.9 Governing law. The Contract and any dispute or claim (including non‐contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
18.10 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non‐contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

For more information on Washington Direct Mail Limited (WDM) terms and conditions, please call 0191 487 5148 or email your enquiry to info@wdmonline.co.uk