About Us

As a UK Mailing House, Direct Mail Services, Personalised Digital Print and Marketing Campaign Management are our life-blood. Since opening our doors in 1983, we have been committed to delivering the best direct mail and fulfilment services possible.

Our Services

About our Mailing House


Quality Guaranteed.

Like most direct mail houses we started small, but we listened to our customers and developed direct mail and printing services that reflected their needs, often helping them to solve problems along the way.

World Class* UK Mailing House

Washington Direct Mail Limited (WDM) is a UK Mailing House that provides businesses with a complete ‘World Class’ direct mail services solution.

Our successes as a UK mailing house are based on a simple guiding principle: we do more.

We do more to help Heads of Marketing, Purchasing Departments, and the Printing Trade get the direct mail results they want.  We help manage direct mail print, fulfilment and postage overheads to improve response rates and ROI… all whilst hitting deadlines, and making sure marketing campaigns run as smoothly as possible.

Whatever direct mail campaign or communication is needed, we can help.

We regularly provide litho printing, fulfilment and despatch solutions that run into the millions of items, but equally, we’re at home providing personalised digital print in the thousands or tens of thousands for small businesses or highly targeted campaigns.

Our experience is pretty wide too… we print and mailed retail catalogues, booklets, diaries, pharma samples, calendars, postcards, marketing campaigns for financial services, transactional direct mail, political direct mail for prospective candidates and sitting MP’s, point of sale displays, club membership packs, competition entries, University student welcome packs, event invites, Public Transport marketing, UK-wide NHS defibrillator packaging, Local Government house bills, and the bibs for the Great North Run.

And with our head-office, printing facilities and fulfilment lines based in the North-East, in Gateshead, we genuinely believe we’re ideally placed to provide our direct mail services at a low-cost when compared to other UK mailing companies from the South of England.

Plus, because WDM is still a family owned and run business, we take pride in making sure your job is a job well done.

Quality runs throughout our company… we hold ISO9001, ISO14001, OHSAS18001 and ISO27001 certifications.

We will continue to adapt to changing customer and direct mail needs, driving efficiency and building on the reputation we have worked so hard to create. WDM is built on trust, teamwork and great people. We’ll always do more to deliver for the customers we know and the ones we haven’t met yet.


*Net Promoter Score Customer Survey, December 2017

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